International Support

We also respond to the needs of foreign residents. We also respond to the needs of foreign residents.

We also respond to the needs of foreign residents.
Our company has a department that specializes in fulfilling international support so that foreigners can move in with peace of mind. We can do various correspondence according to your needs. Be it tenants, owners or real estate companies, we taken each point of view into account and gather various required points into a comprehensive plan and prepared「HOT International Support」. Feel free to contact us regarding any troubles.

HOT International Support

Please also see the plan introduction page from the banner above.

Click here for the International Support Facebook page

HOT International Support

Multilingual Communication Support
As the office is equipped with international staff with knowledge of foreign languages and cultures, we can provide smooth communication between tenants, owners, management companies and real estate companies.
Have you ever had to turn down moving in for a foreign customer because of language barriers? With HOT HOSYOU INC., we will do our best to help from moving in to vacating the room.
More convenient with various options
From translating lease contracts and other important notes, interpretation at the time of contract and other convenient options are also available. Tenants can also request for translation and interpretation support, leading to a more comfortable residency.
Support for troubles other than non-payment
In addition to language barriers, cultural differences can cause problems such as trash disposal, sorting, and noise problems after moving in. In such cases, HOT HOSYOU INC. will inform tenants of the proper etiquette in their native language and support the lessor and management company.

Recommended Points

Application possible without a joint guarantor
Screening is possible only with emergency contacts.

When foreigner search for a joint guarantor in Japan, it is not an easy task. Even Japanese nationals find it difficult to ask someone who is not a relative to be their joint guarantor because of the high amount of trust needed between them. Not to mention it being difficult for someone from overseas where it is not common to have a guarantor to ask for a joint guarantor in Japan.
At HOT HOSYOU INC., generally we accept only having emergency contacts during the screening process. As nationality does not matter for emergency contacts, the application process can be carried out smoothly.

Screening before arriving in Japan is possible.

There are many who start searching for apartments before they arrive in Japan. However, we think the hurdle of the screening process before they arrive in Japan is quite high. For those situations, HOT HOSYOU INC. is also able to accept screening applications. We can provide a faster move-in reception compared to other companies.

Various support available from moving in to moving out.
Interpretation and translation when moving in

Explanation of the contract details before moving in and translation of the contract documents are available.

Announcement after moving in

We will announce a wide variety of etiquette and rules in Japan that tenants should be aware of before moving into a rental house within one month after moving in.

Support services after moving in

For applicants that find it difficult to speak Japanese or are unable to speak Japanese, to assist in getting used to living in Japan, we are also able to provide translation and interpretation services.

Assistance in troubles

For tenants that we have provided with an announcement call but may still have trouble regarding manners and rules while living in Japan, please contact us at HOT HOSYOU INC. .. We can explain politely in your native language.

Response to primary reception

If HOT HOSYOU INC. is contacted with there are any questions during the contract application process, we will contact the lessor or the management company in their stead.
We are also able to help pass on simple messages along to the resident and or applicant afterwards.

Support services when moving out

If there are difficulties understanding the moving out process, we can explain the moving out process in the resident’s native language. We can provide a smooth support for the settlement process and the cancelling of the contract.

※Please feel free to contact us as charges may be incurred depending on the support content.

Telecommunication service is also available

We also support for telecommunications for people coming from overseas. We also support for SIM cards, pocket WiFi and other telecommunication method.

We also have a plan where you can easily contract with only a passport.
After completing the initial payment, it can be delivered to you by the next day.

For those who does not have a bank account or a credit card. We also accept payment by convenience store WeChat and Alipay so you can sign the contract with confidence.

「HOT At [HOT International Support], we provide [JP SMART SIM], a service aimed towards foreigners that delivers SIM cards as soon as the next day.
・ Voice chat and internet access is available immediately after application.
・ Bank account or credit card are not required, contract is possible with just a passport.
・ Low monthly communication cost.
・ Multilingual customer support
Along with, a variety of helpful support features for foreigners. Feel free to use the support service.

Apply from here