HOT HOSYOU INC. (hereinafter referred to as “our company”) will endeavor to protect personal information in accordance with the "Personal Information Protection Policy", and as a business operator handling personal information, will comply with the following matters when handling personal information.

1.Contents of personal information acquired and held

The personal information that our company acquires, and holds are as follows.
①Matters described regarding the applicant, etc. in the documents related to the application, the guarantee consignment contract, and the guarantee basic contract (hereinafter referred to as "guarantee contract"), and the lease contract (hereinafter referred to as "original contract”). (Name, address, telephone number (including mobile number), and emergency contact information, age, gender, relationship, date of birth, address, company name, company address, company phone number, annual income, years of work and other personal information that identifies an individual)
②Personal information or corporate information that our company acquired from the applicant after the contract.
③Personal information obtained from the documents submitted at the time of application or contract (license, passport, health insurance card, residence card, application for move-in, guarantee contract, welfare receipt certificate, seal certificate, etc.).
④Items required for application and contract. (All matters stated in the lease agreement such as rent payment agreement, lease contract date, property details, etc.)
⑤Information such as reasons for receiving welfare.
⑥Personal information of the applicant, etc. or corporate information obtained by our company at the time of application.
⑦Personal information regarding rent payment history, payment status, contact information, etc. at the time of concluding the contract.

2.Use of personal information

The purposes of using personal information handled by our company are as follows. Personal information will not be used beyond the purpose of use.
①Management of credit and post-credit related to guarantee work
②Rent management business.
③To provide develop, and improve the quality of services.
④To cooperate with the fulfillment and management of the contract and the settlement of claims and debts after the contract ends.
⑤Providing personal information to a third party within the range necessary to achieve the purposes (1) to (4) above.

3.Provision, use and handling of personal information to third parties

We do not provide personal information to a third party without obtaining applicants' consent beforehand unless it corresponds to any of the following below.
①When providing to a company / financial institution outsourced by us to the extent necessary for guarantee work / contract fulfillment.
②When we announce or provide the products and services handled by our company and our affiliates.
③When it is necessary for the protection of human life, body or property, and when it is difficult to obtain the consent of the applicant.
④When it is necessary for a national institution or local government or a person entrusted to carry out the affairs stipulated by law, when obtaining the consent of the applicant, etc. may interfere with the performance of the relevant office work.
⑤In order to achieve the purpose of use described in this article, we will provide information to the person concerned, such as the applicant/emergency contact or cohabitant or other appropriate third party.
⑥In addition, information will be provided to the third party if our company determines the applicant will cause a disadvantage to the concerned third party.

4.Disclosure / correction / suspension of use of personal information

（１）The company will disclose the retained personal information without delay when the applicant, etc. requests the disclosure of personal information that identifies the person in question by the prescribed procedure. However, in the case of disclosure, if any of the following items apply, we will not disclose all or part of the personal information at our discretion.
①When there is a risk of harming the life, body, property, or other rights and interests of the applicant or a third party.
②When there is a possibility that it will significantly hinder the proper implementation of the business of our company.
③When laws and ordinances will be violated.
（２）If it is found that the content of personal information held by the company is not true, within the range necessary to achieve the purpose of use, the information shall be promptly corrected, added or deleted (hereinafter referred to as “correction”). Etc.).
（３）If the personal information is used beyond the scope of the purpose of use, if the personal information is illegally acquired, or if the personal information is illegally provided to a third party, we will respond to the request from the applicant, etc. and use will be suspended or will not be provided to a third party (hereinafter referred to as "suspension of use"). However, in the case where a large amount of cost is required to suspend the use of the personal information, or when it is difficult to suspend the use of personal information, etc., measures will be taken not limited to taking necessary alternative measures to protect the rights and interests of the applicant, etc.
（４）We agree to notify the guarantee company, the management company, or the intermediary company in the contract of the examination result of the contract application. We will not disclose the reason and details of the examination. In addition, the company will not return or delete the personal information provided or the document containing the personal information in any case, except in the case of correction, suspension of use, etc. stipulated by law.

5.In case of disagreement with this clause

If the applicant, etc. does not agree with the terms, we can refuse the contract.

6.Management of personal information

（１）We will take appropriate security measures to prevent the loss, misuse, and alteration of personal information under our control.
（２）We will endeavor to store the personal information we hold in a safe environment accessible only to authorized users.

7.Revision of this clause

The company shall be able to revise this clause as appropriate except when there are laws and regulations, and shall notify through the company's website etc. if the revised content may have a significant impact on the applicant, etc.
Homepage address - https://hothosyou.co.jp